Deliveries & Returns
UK Orders - Next Day Delivery
- Delivery to addresses within the UK
- If you place your order online or over the telephone before 2pm, your jewellery will arrive the next day (Monday to Saturday, excluding Bank Holidays) by Royal Mail Special Delivery.
- Delivery time is subject to product availability and clearance of payment*
- Orders placed before 2pm on Friday will be delivered on Saturday.
- If you place your order on Friday after 2pm, it will be processed on Monday and delivered on Tuesday.
- Parcels will need to be signed for in person, so please state a delivery address, where you will be present at the time of delivery (home or work). In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot
London Courier Same Day Service
- Nude offer a same day delivery service to London postal codes via courier for a delivery charge of £20
- Orders must be received and payment cleared by 2pm for London Same Day delivery *
- Delivery overseas costs £9 to Europe, £14 for the rest of the world
- The transaction is taken in pounds sterling
- Overseas deliveries will arrive within 1-3 working days in Europe and the US, or within 1-7 working days for the rest of the world.
Return or Exchange An Item
It is possible for you to exchange an item in our store. Please bring along your printed packing receipt within 28 days for exchange or credit note.
If you would like to return an item a Return Material Authorization (RMA) number must be requested from Nude Jewellery within 7 days of receipt of item. Email email@example.com to obtain this number. Please write this number clearly on the outside package, items must be recieved within 14 day's after obtaining the RMA.
We recommend you use a recorded delivery service for your own protection. Nude cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit.
Once you have packaged the item safely send it back to the following address:
Nude Jewellery (Returns), 36 Shepherd Market, Mayfair, London, W1J 7QR
This returns policy does not affect your statutory rights.
If you have any queries please contact us 0207 629 8999
*Credit Card transactions must have cleared through Realex secure banking