Deliveries & Returns

Christmas 2020 delivery

We recommend ordering as early as possible for guaranteed Christmas delivery. Many items are handmade to order and stock is limited. We post orders either by Recorded or Special Delivery using the Royal Mail but during these strange times delivery is taking longer than expected. So in order to avoid disappointment we recommend ordering before the 18th of December for UK delivery unless otherwise stated on the individual item.

Free Delivery On Orders Over £100

UK Orders -  Next Day Delivery: £9.95

  • Delivery to addresses within the UK
  • If you place your order online or over the telephone before 1pm, your jewellery will arrive the next day (Monday to Saturday, excluding Bank Holidays) by Royal Mail Special Delivery.
  • Delivery time is subject to product availability and clearance of payment*
  • Orders placed before 1pm on Friday will be delivered on Saturday.
  • If you place your order on Friday after 2pm, it will be processed on Monday and delivered on Tuesday.
  • Parcels will need to be signed for in person, so please state a delivery address, where you will be present at the time of delivery (home or work). In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot

Overseas Orders

  • Delivery overseas costs £14 to Europe, £19 for the rest of the world 
  • The transaction is taken in pounds sterling
  • Overseas deliveries will arrive within 1-3 working days in Europe and the US, or within 1-7 working days for the rest of the world.

    Return or Exchange An Item

    It is possible for you to exchange an item in our store. Please bring along your printed packing receipt within 28 days for exchange or credit note.

    If you would like to return an item a Return Material Authorization (RMA) number must be requested from Nude Jewellery within 14 days of receipt of item. Email [email protected] to obtain this number. Please write this number clearly on the outside package, items must be received within 14 day's after obtaining the RMA.

    We recommend you use a recorded delivery service for your own protection. Nude cannot accept responsibility for postage fees or for any items damaged, lost or stolen in transit.

    Once you have packaged the item safely send it back to the following address:

    This returns policy does not affect your statutory rights.

    If you have any queries please contact us 07957 371 254

    *Credit Card transactions must have cleared through Realex secure banking